Can the bank help you recover the loss? The bitter truth – No

Banks have always been clear about their warnings to customers about not disclosing any personal or banking information over call, SMS, or email no matter what. Read more

What is the best way to get your money back from the bank

If you have lost money or your debit/ATM card or fear that funds have been stolen from your bank account, follow these steps:
  1. Call the bank’s fraud division…now! …
  2. Step 2: Complete the bank’s affidavit. …
  3. Step 3: Set up a fraud alert with the three credit reporting agencies. …
  4. Step 4: Get a new debit card or bank account!

Have you ever been in such situation, and how did you come out of?

What is the best way to get your money back from the bank, feel free to drop your comments.

Will you sue your customer if he purposely destroys your product

The basic truth is that you should know your business model is broken when you’re suing your customers. Read more

If you have a job with no aggravation, you don’t have a job

A brand not responding on Twitter is like hanging up the phone on customers. With millions watching. Read more

Customers should be better not feel better

Fabulous Customer Service’ sounds user-centered but it’s often just a company-centered focus 

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If you lose the Customer’s Confidence and You Lose the Customer

In today’s competitive business environment, a company can’t afford to lose a customer’s confidence. Maybe the customer will give the company a second, Read more

This is why a Satisfied Customer May Be Worse Than an Unsatisfied Customer

The basic truth is, customers are so conditioned that when we are asked questions like, ‘are you satisfied?’, they just say “Yes”. Think about your own Read more

Fix Your Processes to Avoid Moments of Misery

People’s best attributes often come out when their backs are against the wall. This is no less true in customer service than in other realms of life.

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Customer service culture: Hire for the attitude and train the skill

Are you aware that customer focused culture begins with people who want to do the right thing.  From Read more

Strategies for Creating a Customer Service Culture

The reason an organization can deliver good or bad customer service comes down to one thing; what is

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