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Secrets to Getting a Response From the CEO

When a salesperson sends a message to a lower-level prospect, they can afford to try a stronger ask at first and then tweak it or scale back as necessary. But when you’re pitching to a CEO, Read more

Bots are about to get better at customer support than humans

In 2018, AI-enabled bots will provide a better customer experience than human-to-human chat exchange, following the explosion of messaging services that Read more