Celebrating the Impact of Customer Service Teams
This year, the theme for the celebration is “Everyday Heroes.” Day in and day out, our frontline customer service teams are Read more
Posts
When Sorry Isn’t Enough To a Customer
Did you know that, generosity is a good service policy whenever your customers need help. If they need help Read more
Better Ways to Improve the Customer Experience
The sum of all interactions between a customer and an organisation can be collectively termed as the organisation’s customer experience. It is Read more
Try to Enhance Your Status in Your Customer’s Eyes
So the first step will be marketing Through Your Customers’ Eyes Read more
Define your target market
Following the situation of the country, to forge ahead one needs to define the target market. And yeah, given the current state of the economy, having a well-defined target market is Read more